Shipping & Return
Shipping Policy
ZERO POINTE THREE IS PLEASED TO OFFER FREE GROUND SHIPPING & HANDLING DOMESTICALLY FOR ALL ORDERS OVER $99.99 (BEFORE TAX AND AFTER DISCOUNTS). ON ORDERS LESS THAN $99.99 DOMESTICALLY, SHIPPING RATES MAY VARY BASED ON THE CARRIER AND DELIVERY METHOD SELECTED. GROUND SHIPPING AND HANDLING GENERALLY TAKES 3-5 BUISNESS DAYS FROM THE TIME AN ORDER IS PLACED TO ARRIVAL AT YOUR DOOR.
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IF YOU SELECT 2ND DAY AIR OR NEXT DAY AIR, ORDERS PLACED BEFORE 12 PM EST WILL BE PROCESSED AND PACKAGED THE SAME BUISNESS DAY, OTHERWISE, THEY WILL BE SHIPPED THE NEXT DAY. THIS EXCLUDES HOLIDAYS AND WEEKENDS IN THE UNITED STATES. ADDITIONAL SHIPPING AND HANDLING QUESTIONS CAN BE ANSWERED VIA EMAIL AT SUPPORT@ZEROPOINTETHREE.COM.
Return Policy
OUR PRODUCTS HAVE NOT BE EVALUATED BY THE FDA. WE MAKE NO CLAIMS AS TO ANY BENEFITS FROM OUR PRODUCTS. IF YOU DECIDE TO PURCHASE OUR PRODUCTS, YOU DO SO BASED UPON YOUR OWN OPINIONS AS TO ANY BENEFITS THESE PRODUCTS MAY PROVIDE. REFUNDS ARE ISSUED EXCLUSIVELY ON PRODUCTS DAMAGED DUE TO SHIPPING OR FREIGHT. YOUR ACCEPTANCE OF THE TERMS OF PURCHASE MEANS YOU AGREE AND UNDERSTAND THE REFUND POLICY.
ALL PRODUCTS ARE TESTED FOR QUALITY, AND ALL SHIPMENTS ARE CAREFULLY INSPECTED BEFORE LEAVING THE FUFILLMENT CENTER. UPON DELIVERY OF YOUR ORDER, PLEASE CHECK PRODUCT CAREFULLY TO ENSURE THAT DAMAGE HAS NOT OCCURRED DURING SHIPMENT. ALL CLAIMS FOR DAMAGED PRODUCTS MUST BE MADE WITHIN 72 HOURS. PLEASE CONTACT US AND PROVIDE DETAILED INFORAMTION FOR ANY PRODUCTS DAMAGED DURING SHIPPING WITHIN THAT TIME. PLEASE INCLUDE A FULL DESCRIPTION OF THE DAMAGED PRODUCT AND PROVIDE PICTURES AT SUPPORT@ZEROPOINTETHREE.COM . PLEASE NOTE: THERE ARE NO RETURNS OR EXCHANGES ON FINAL SALE ITEMS.